Tag Archives: Engineering

Maintaining a Consistently Competent Workforce

What are the benefits?

– Reduced exposure to risk of serious incidents

– Identify currently qualified staff regardless of their location

– Rapid build and deployment of new teams or workgroups

– Visibility of upcoming assessments or licensing requirements

– Roll-back capability to evidence competence of any individual at any given time

– Reduced time, cost and resource involved in issue resolution or litigation

– Easily generate management and audit level reports

– Identify gaps and issues in current workforce competence or qualification

– A direct and real time connection into your existing learning resources and platforms


What’s the Problem?

Organisations that operate in high risk industries with a mobile, disparate or fluid workforce are often frustrated by the inability to identify individual employees who are currently qualified, licenced or capable of carrying out a given task or operation.

Holding a record of employee certificates and licences is not enough when you need to be confident that the people you select today are currently qualified, licenced and trained and will work or deliver in the way you need them to.

For those operating in regulated industries, the ability to prove compliance and competence of each individual at a specific time and date, will prove critical in meeting industry standards and also in reducing the significant cost, time and resource involved in any incident related litigation or enquiry.


How could you Solve it?

Using Cognisco’s my*KNOW platform organisations can quickly and easily add and build competency frameworks. Collating and managing certifications and licences for each individual is easy and keeping a track of assessments taken, learning and development requirements identified and upcoming courses, events or activities by individual and by team is simple.

Each individual can keep a track of their own progress, can record and evidence their own skills and certificates, take online assessments and find and access any appropriate learning or development material they require.

Providing a clear and auditable trail of employee competence and accreditation at any point in time proves invaluable for both meeting regulatory compliance and in significantly reducing the cost and time involved in any incident related litigation.

So, identifying the currently qualified or licenced individuals in an organisation is now straightforward and building them into work groups or teams is a simple “drag and drop” exercise.


How can you be sure?

Traditional assessment processes fail to uncover what an individual actually understands about how, when and why they should apply the knowledge (or training) they have been given in practical day to day terms. This means that even those who score highly on post training assessments may well apply their recently acquired knowledge incorrectly when faced with a real life situation.

Over the course of 20 Years and countless thousands of assessments, Cognisco are able to evidence that on average up to 30% of any workforce will unwittingly have a low enough level of understanding to place the organisation at significant risk.

Where required, Cognisco’s unique approach to employee assessment evidences where there are hidden gaps in each individual’s understanding of any given subject or process that may pose a risk to your operation.


What will we do?

– Work with you to review your current Competency Frameworks /help you build them if you don’t have them today and upload then into our my*KNOW platform in just a few hours.

– Help you integrate any existing employee certifications, records or related documents

– Create the real time links into your existing data and knowledge platforms to enable employees to get the specific learning and insight they need – fast.


Where appropriate

– Deliver an assessment that will discover and expose the specific gaps in employee understanding that may pose a risk to your operation.

– Provide your staff with my*KNOW to access and take small, regular and focussed assessments and direct them to the specific learning tools and information they need to plug any gaps.

– Provide your team leaders and managers my*KNOW’s intuitive dashboard reporting to enable then to identify and address development or coaching issues before they become a problem.

– Enable the wider organisation to structure, plan and budget training for the future and to manage, monitor and mitigate any potential risks with my*KNOW reports.


Would you like to know more?

Email: information@cognisco.com

Or call us directly: 01234 757520



More from your investment in Health and Safety training

What are the benefits?

– Increased awareness of Health and Safety issues and practices across the organisation

– Greater level of reporting of minor incidents (which if left unchecked often result in a serious incident)

– Reduction in formal training costs

– Reduction in time spent “off the job” by employees

– Faster and more effective on-boarding and induction process

– Improved audit, reporting and management data


What’s the Problem?

Meeting both the operational demands and the commercial drivers of any business is a constant challenge. It’s especially tough for organisations that are required to scale up the workforce rapidly and cost effectively but still ensure that the highest standards of health and safety are met. When you combine the pressure for operational efficiency and the drive for a reduction in expenditure, with a legal and ethical requirement to ensure Health and Safety of your employees, it’s not surprising that those operating in high risk environments are looking for both a cost efficient and a highly effective alternative to the costly and traditional “sheep dip” approach to training.


How can you Solve it?

Cognisco shows organisations smarter, faster and more cost effective ways to address the challenge.

Putting fewer people through formal training and yet achieving a higher awareness and understanding of Health and Safety issues practices and procedures across the operation.

Gaining a clearer understanding of where formal training interventions are actually required (rather than delivered by default) and where more informal (and less costly) coaching and learning approaches can deliver better results.

Providing the organisation with the means to track, manage, monitor and report on individual employee’s current level of Health and Safety knowledge and understanding.


How does that work?

Traditional approaches to training assume that everybody has the same level of knowledge and understanding, that the same approach to training will net the right result for everybody and that the best way to gain understanding and compliance across the organisation is to put every employee through the same process.

As a result, training is often “optimised” to minimise the time off the job and to suit the needs of an assumed lowest common denominator.

Cognisco can evidence that formal training is not only not required for a number of employees in any organisation, but that it is often either entirely ineffective or at worst detrimental.

Cognisco’s expert Occupational Psychologist consultants and our team will work with you to

– Review and assess existing and planned training interventions and learning materials to ensure they are aligned to address the specific needs and requirements of your staff and the operational and commercial objectives of the organisation.

– Deliver insights and recommendations that will evidence if and where efficiencies and improvements could be achieved.


Where appropriate we will also

Design a new style of assessment that will discover and expose the specific gaps in employee knowledge and understanding that may be more efficiently addressed by lower cost interventions.

– Provide your staff with my*KNOW to access and take small, regular and focussed assessments and direct them to the specific learning tools and information they need to plug any gaps.

– Provide your team leaders and managers my*KNOW’s intuitive dashboard reporting to enable then to identify and address development or coaching issues before they become a problem.

– Enable the wider organisation to structure, plan and budget training for the future and to manage, monitor, mitigate and report both Health and Safety compliance and any potential risks using my*KNOW reports.


 Download your PDF version here: More from your investment in Health and Safety training

Will your people do the right thing?

Doing the “right thing” for most organisations is on the face of it, quite a simple and reasonable expectation. It means following the rules, the processes or the procedures or acting and working in an appropriate manner.

Organisations have become masters of process and procedure; there are countless software platforms, consultancy options and myriad optimisation models all built to ensure that the day to day operation and even emergencies and exceptions, are managed and handled perfectly.

What’s more, these processes are monitored, audited and constantly refined and engineered in a bid to keep things at an optimal level and of course to evidence compliance.


Who can you trust?

You’d think then that when it comes to identifying individual’s among your workforce who you know have current qualifications or are currently licenced to carry out a job of work and who you can trust will do it in the way you need it to be done, it would be easy.

It appears not.

The challenges arise when there’s a disparate or mobile workforce or where you’re adding sub-contractors, temporary or agency staff to your operation or project.

That covers a multitude of organisations both public and private sector of course.

It’s reasonably simple to keep a record of someone having taken the training course, or having at some time being licenced to operate or carry out a process or procedure and it is this sort of quantitative data that is a seemingly easy to collate and manage and in fact, very often serves as the organisation’s efforts to evidence compliance.


People not process

The problems arise when using that data to select individuals or teams of people you need to be sure, will work or act in the way you need them to.

Having a record of someone once taking a training course is not the same as knowing that person has current experience and capability of carrying out the required task or that they are likely to carry it out in the way you want and need them to.


“Reviewing our processes”

A week or so watching the Television News or reading the Papers will provide myriad examples of an ostensibly qualified professional causing death, injury or huge financial loss.

And each time this happens or is reported the organisation concerned makes huge efforts through their PR spokesperson to make clear they are “reviewing their processes”.

Of course as we know, the processes are already engineered and tuned often to perfection. The problem doesn’t lie with the processes it lies with the currency of the knowledge, the understanding of its application and the confidence of those employed to act on it.

Unless you are measuring these things in your people, you will never be sure who you can trust to work and act as you want and need them to.