Evaluating carers, improving dementia care

Cognisco, a specialist in assessing, managing and mitigating People Risk is co-presenting a masterclass called, ‘Evaluation of Carers’ Understanding, Confidence and Behaviour’ in partnership with leading care operator Belong at Dementia Challenge 2015 on 2nd June 2015.

Dementia Challenge: Defeating the Disease is the latest in a series of events from Govtoday focused on the fight back against dementia. The event provides a platform for discussion of the issues affecting those who live or work with dementia on an everyday basis.


Amanda Green, Principal Consultant at Cognisco, and Phil Orton, Head of Training and Development at Belong, will jointly present their new Dementia*Care assessment and discuss how it enables Care Home Providers to accurately measure the competency and behaviour of carers working with those living with dementia and audit and evidence the quality of care provided for regulators, residents and their families.

They will also discuss how their unique approach enables care home providers to ensure that training is effective and that the learning translates into desired workplace behaviours.


Amanda Green said:

“Most care providers train their staff during their induction period; however, the effectiveness of the training is rarely evaluated. Managers are commonly in the dark about how well the training was understood, and how much training and understanding is then applied on the job and put into practice on the frontline.

“Our assessment really drills down into what carers know and how they are likely to apply their knowledge when working with patients. We’re really looking forward to sharing our learning with delegates at Dementia Challenge.”


The Dementia*Care assessment uses situational judgement questions based on real life scenarios to test Carers knowledge, competence and confidence in areas of their roles. The results highlight any gaps and weaknesses and illustrate how Carers are likely to think, act and behave in their roles.

Providers gain insight into the competence levels of their entire workforce, enabling them to better plan their recruitment strategies and training, enabling them to target training only where it is needed most, reducing training costs and improving individual performance quickly.


Phil Orton, Head of People Management & Development at Belong said:

“This event is the ideal opportunity to introduce the new assessment to delegates. We have introduced the assessment to staff in our care homes and we will also share our experience and findings. We believe is the assessment is a potential game changer for the social care sector, providing a simple and effective way of measuring competence in line with regulatory standards.”

The ‘Evaluation of Carers’ Understanding, Confidence and Behaviour’ masterclass will take place between 13:45-14.30pm on 2nd June 2015 at Dementia Challenge, The Mermaid, London.

To register for this event please visit www.dementia-challenge2015.co.uk.



By Cognisco

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