Tag Archives: Dementia Program

Are You Delivering Consistently Excellent and Person-Centred Care?

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Cognisco’s easy to implement, robust and effective Dementia Care program provides you with the insight and evidence you need:

1. Maximising the potential of your existing workforce
2. Meeting the provisions of the Care Act
3. Providing Board Assurance and Supporting Governance
4. Reducing the Risk of Incidents and harm
5. Safeguarding your Reputation
6. Better Recruitment and Workforce Planning
7. Getting more value from your existing investments
in training, learning and development.

Read more here >

Or see the full break down of our assessment here >

Social Care, my*KNOW and our *Care Assessments

Cognisco helps organisations to maximise the potential of their people while managing and mitigating the risk posed through misplaced confidence, a lack of competence or inappropriate actions or behaviour.

Right people, right place, right time

This vital and unique insight into your workforce, means you can recruit manage and deploy people with the right skills and identify and address knowledge and understanding gaps and mitigate and pre-empt exposure to risk.

For Social Care providers, this means the tools they need to meet demands of the Care Act including evidencing compliance, assurance and governance and the means to develop and empower staff to deliver excellent and person centred care continuously.

Not only will you be sure that you have a team of highly competent and compassionate carers that truly understand their needs, but you will be able to prove it too.

This will mean you build a better and more productive way of working together to support the resident or services user.

So how could working with Cognisco benefit you as a provider specifically?

For your People
People are generally happier and perform better when they know and are confident that they are doing the right thing. Individuals are empowered by being recognised and identified as an “expert” and others tend to follow and gravitate towards them.

People tend to learn, retain and develop their knowledge and confidence more effectively when learning and evaluation is a consistent process rather than a bi-annual event for everyone.

It is easier for people to fix gaps in their learning themselves when they know specifically what it is they don’t understand and are given the tools to address it.
Evidence would suggest that organisations that develop their people, retain them longer.

For Management/Executive
We correlate understanding and confidence.
People who don’t understand but think they do, pose the greatest risk. This could be as high as 30% of your workforce.

Those who do understand but are too afraid to speak up when required, come a close second.

On average 20% of your people will more than likely have excellent knowledge and the confidence to use it. It is these people you use to guide and motivate others.

Board Assurance / Risk Reduction
The ability to see and evidence that all staff are currently competent and understand how to perform their role to the standards you expect of them demonstrates a promise your residents and their families.

This differs from a situation where you are able to simply say that an individual attended training on a given day. For example, currently most providers have no measure and evidence that people actually understood the training at the time, or that they currently still understand what they learned on the training.

A record of employees attending training is not the same as evidence that they are currently competent.

Audit
The ability to “roll-back” to any previous date to see evidence of an individual’s level of competence and training details on any day in question. For example, should an incident occur and you are required to investigate, you will have the records to hand to evidence that you have been diligent in maintaining a good level of competence and understanding across the organisation.

As and when you are audited, you will have these records and reports to hand and will be able to provide them easily.

Better Recruitment and Workforce Planning
Current values-based recruitment approaches do not take into account an individual’s understanding of Person Centred Care or give you any real indication of how the person is likely to act or behave in any given circumstance. By asking candidates to take a Cognisco Care assessment, you will know accurately what they know and how they are likely to work with your residents in an hour or less.

This reduces your risk in recruiting them considerably.
By having an accurate and up to date view across your entire operation you will be far better placed to make decisions around workforce planning and deployment.

More from your existing investments in L&D and Development
Our online assessments will tell you which parts of your current training course/materials are working well and which need improvement. By regularly assessing people you will only need to invest in training or manage those people who you know have knowledge or understanding gaps through regular observations.

The assessments can link to existing training or learning materials. As the assessment identifies gaps in people’s knowledge it will direct them to the relevant learning materials so that they can improve.

The Cognisco my*KNOW system does not replace your existing systems it simply provides a more informed lens across them all and gives you one view of all your people data.

Better People Development
The data and insight provided by my*KNOW will enable you to target your training and development activities more accurately. This means you will be developing individuals based on their specific needs (Person Centred Development) and requirements, rather than providing costly and often ineffective, blanket training.

Cognisco has seen organisations make significant and dramatic savings by working in this manner. We also believe that taking this approach is likely to improve staff retention rates too.

Market Advantage
Every care provider says they provide excellent and Person Centred Care and many claim they are experts in Dementia Care.

By working with Cognisco, you will now be able to prove it.

 

Find out more about our leading Dementia Care assessment here

 

For more information and to arrange further discussion contact:

Giuliano Zanchi: Health & Social Care Programme

T: 01234 756092

E: gzanchi@cognisco.com

 

Cognisco attending ‘Human Rights and Dementia International Conference 2015

Salford University, Manchester – 10th to 11th September 2015

12 August 2015 – Cognisco, a specialist in People Risk and employee behaviour, is attending the ‘Human Rights and Dementia International Conference 2015 in September, to present its unique Dementia* Care assessment, launched in November 2014 in partnership with care home provider, Belong.

 

The two-day conference at Salford University will update delegates on the progress and the policies put in place to achieve the government’s ‘dementia challenge’ that aims to improve dementia services in the UK’s health and social care system.

 

Cognisco will discuss how the Dementia* Care assessment works and how it could help to raise standards of dementia care in the UK – enabling care home providers to gain insight into the competency and training needs of its carers so they can be addressed to improve their knowledge and how they treat patients.

Can’t make Salford? – Join our ‘Raising Standards of Care’ webinar on September 22nd here.

The Dementia Care assessment uses situational judgement questions based on real life scenarios to test carers’ knowledge, competence and confidence in all aspects of their roles and provide insight into their competence levels and training needs.

 

Owen Ashby, Programme Lead – Health & Social Care at Cognisco said: “Most care providers train their staff during the induction phase; however, the effectiveness of the training is rarely evaluated in terms of how well it was understood or how much of that training and understanding actually is transferred to the frontline in practice.

 

Our assessment can change this as providers can accurately measure for the first time what carers truly know and how they are likely to think, act and behave when looking after patients.

This insight will enhance their training and improve the care provided to patients. We are looking forward to meeting care home providers to discuss how our assessment could transform the way they work.”

 

Belong introduced the Dementia* Care assessment as a pilot last November and began rolling out the full programme at the end of April into May. So far 85 out of 126 carers have taken the assessment and the conference will provide the company with an opportunity to discuss how its staff and patients are benefiting.

 

Phil Orton, Head of People Management & Development at Belong said, “We have introduced the assessment to staff in our care homes and we look forward to sharing our experience and findings. We think this assessment is a potential game changer for the social care sector, providing a simple and effective way of measuring competence in line with regulatory standards.”

 

For more information about the conference and how to attend visit:/www.salford.ac.uk/onecpd/courses/dementia-and-human-rights-conference

 

Evaluating carers, improving dementia care

Cognisco, a specialist in assessing, managing and mitigating People Risk is co-presenting a masterclass called, ‘Evaluation of Carers’ Understanding, Confidence and Behaviour’ in partnership with leading care operator Belong at Dementia Challenge 2015 on 2nd June 2015.

Dementia Challenge: Defeating the Disease is the latest in a series of events from Govtoday focused on the fight back against dementia. The event provides a platform for discussion of the issues affecting those who live or work with dementia on an everyday basis.

 

Amanda Green, Principal Consultant at Cognisco, and Phil Orton, Head of Training and Development at Belong, will jointly present their new Dementia*Care assessment and discuss how it enables Care Home Providers to accurately measure the competency and behaviour of carers working with those living with dementia and audit and evidence the quality of care provided for regulators, residents and their families.

They will also discuss how their unique approach enables care home providers to ensure that training is effective and that the learning translates into desired workplace behaviours.

 

Amanda Green said:

“Most care providers train their staff during their induction period; however, the effectiveness of the training is rarely evaluated. Managers are commonly in the dark about how well the training was understood, and how much training and understanding is then applied on the job and put into practice on the frontline.

“Our assessment really drills down into what carers know and how they are likely to apply their knowledge when working with patients. We’re really looking forward to sharing our learning with delegates at Dementia Challenge.”

 

The Dementia*Care assessment uses situational judgement questions based on real life scenarios to test Carers knowledge, competence and confidence in areas of their roles. The results highlight any gaps and weaknesses and illustrate how Carers are likely to think, act and behave in their roles.

Providers gain insight into the competence levels of their entire workforce, enabling them to better plan their recruitment strategies and training, enabling them to target training only where it is needed most, reducing training costs and improving individual performance quickly.

 

Phil Orton, Head of People Management & Development at Belong said:

“This event is the ideal opportunity to introduce the new assessment to delegates. We have introduced the assessment to staff in our care homes and we will also share our experience and findings. We believe is the assessment is a potential game changer for the social care sector, providing a simple and effective way of measuring competence in line with regulatory standards.”

The ‘Evaluation of Carers’ Understanding, Confidence and Behaviour’ masterclass will take place between 13:45-14.30pm on 2nd June 2015 at Dementia Challenge, The Mermaid, London.

To register for this event please visit www.dementia-challenge2015.co.uk.

dementia-banner-new

Cognisco co-presents a masterclass on improving standards in Dementia Care at Dementia Challenge 2015

The Mermaid Conference & Event Centre, London on 2nd June 2015

26th May 2015 – Cognisco, a specialist in assessing, managing and mitigating People Risk is co-presenting a masterclass called, ‘Evaluation of Carers’ Understanding, Confidence and Behaviour’ in partnership with leading care operator, Belong at Dementia Challenge 2015 on 2nd June 2015.

 

Dementia Challenge event is the latest in a series of events from GovToday focused on the fight back against dementia. The event provides a platform for discussion of the issues affecting those who live or work with dementia on an everyday basis.

 

Amanda Green, Principal Consultant at Cognisco and Phil Orton, Head of Training and Development at Belong will jointly present their new Dementia* Care assessment and discuss how it enables Care Home Providers to accurately measure the competency and behaviour of carers working with dementia sufferers and audit and evidence the quality of care provided for regulators, residents and their families.

 

They will also discuss how their unique approach enables care home providers to ensure that training is effective and that the learning translates into desired workplace behaviours.

 

Amanda Green said: “Most care providers train their staff during their induction period; however, the effectiveness of the training is rarely evaluated. Managers are commonly in the dark about how well the training was understood, and how much training and understanding is then applied on the job and put into practice on the frontline.

 

“Our assessment really drills down into what carers know and how they are likely to apply their knowledge when working with patients. We’re really looking forward to sharing our learning with delegates at Dementia Challenge.”

 

The Dementia*Care assessment uses situational judgement questions based on real life scenarios to test Carers knowledge, competence and confidence in areas of their roles. The results highlight any gaps and weaknesses and illustrate how Carers are likely to think, act and behave in their roles.

 

Providers gain insight into the competence levels of their entire workforce, enabling them to better plan their recruitment strategies and training, enabling them to target training only where it is needed most, reducing training costs and improving individual performance quickly.

Phil Orton, Head of People Management & Development at Belong said, “This event is the ideal opportunity to introduce the new assessment to delegates. We have introduced the assessment to staff in our care homes and we will also share our experience and findings. We believe is the assessment is a potential game changer for the social care sector, providing a simple and effective way of measuring competence in line with regulatory standards.”

The ‘Evaluation of Carers’ Understanding, Confidence and Behaviour’ masterclass will take place between 12-12.45pm on 2nd June 2015 at Dementia Challenge in London.

 

To register for this event please visit www.dementia-challenge2015.co.uk.

Enabling you to meet provisions of the new Care Act

For Management/Executive

We correlate understanding and confidence.

People who don’t understand but think they do, pose the greatest risk. This could be as high as 30% of your workforce.

Those who do understand but are too afraid to speak up when required, come a close second.

On average 20% of your people will more than likely have excellent knowledge and the confidence to use it.

It is these people you use to guide and motivate others.

Board Assurance / Risk Reduction

The ability to see and evidence that all staff are currently competent and understand how to perform their role to the standards you expect of them demonstrates a promise your residents and their families.

This differs from a situation where you are able to simply say that an individual attended trainingon a given day. For example, currently most providers have no measure and evidence that people actually understood the training at the time, or that they currently still understand what they learned on the training.

A record of employees attending training is not the same as evidence that they are currently competent.

Audit

The ability to “roll-back” to any previous date to see evidence of an individual’s level of competence and training details on any day in question. For example, should an incident occur and you are required to investigate, you will have the records to hand to evidence that you have been diligent in maintaining a good level of competence and understanding across the organisation.

As and when you are audited, you will have these records and reports to hand and will be able to provide them easily.

Better Recruitment and Workforce Planning

Current values-based recruitment approaches do not take into account an individual’s understanding of Person Centred Care or give you any real indication of how the person is likely to act or behave in any given circumstance. By asking candidates to take a Cognisco Care assessment, you will know accurately what they know and how they are likely to work with your residents in an hour or less.

This reduces your risk in recruiting them considerably.

By having an accurate and up to date view across your entire operation you will be far better placed to make decisions around workforce planning and deployment.

More from your existing investments in L&D and Development

Our online assessments will tell you which parts of your current training course/materials are working well and which need improvement. By regularly assessing people you will only need to invest in training or manage those people who you know have knowledge or understanding gaps through regular observations.

The assessments can link to existing training or learning materials. As the assessment identifies gaps in people’s knowledge it will direct them to the relevant learning materials so that they can improve.

The Cognisco my*KNOW system does not replace your existing systems it simply provides a more informed lens across them all and gives you one view of all your people data.

Better People Development

The data and insight provided by my*KNOW will enable you to target your training and development activities more accurately. This means you will be developing individuals based on their specific needs (Person Centred Development) and requirements, rather than providing costly and often ineffective, blanket training.

Cognisco has seen organisations make significant and dramatic savings by working in this manner. We also believe that taking this approach is likely to improve staff retention rates too.

Market Advantage

Every care provider says they provide excellent and Person Centred Care and many claim they are experts in Dementia Care.

By working with Cognisco, you will now be able to prove it.

Find out more about our leading Dementia Care assessment here

For more information and to arrange further discussion contact:
Giuliano Zanchi: Health & Social Care Programme
T: 07747 757520
E: gzanchi@cognisco.com