Tag Archives: Cable Avoidance

Over 1,000 individuals are demonstrating compliance and evidencing their understanding of Underground Utility Services

Working with Cognisco and specifically, partaking in our Underground Utility Programme thousands of individuals from workforces across the country are evidencing their understanding of underground utility services. From the pre-dig assessment to method of excavation.

To see the breakdown and results click here

Image to use on website

 

Cognisco Underground Utility Services Programme

Underground Utilities- Could your licence to operate be at risk?

The Challenge:

Every year across the UK, striking underground utility services can injure, seriously harm and in very few instances kill members of your workforce, and by law organisations and individuals must take the correct precautions.

Yet, despite a variety of utility avoidance tools, bi-annual staff training courses and Learning & Development programmes, strikes still happen. Couple this with a tendency from certain members of your workforce having a “we’ve always done it this way” attitude towards Health & Safety initiatives and procedures, creates an immediate risk to your organisation and staff’s wellbeing.

Industry Focus:

– Reducing utility services strikes
– Build and deploy competent and compliant teams
– Uplift understanding of Health & Safety around utility services avoidance
– Evidence safety and compliance of each staff member and team
– Meeting ‘The Electricity at Work Regulations 1989’
– Maintain Licence to Operate

Cognisco’s easy to implement, robust and effective Underground Utility Services programme provides you with the insight and evidence you need to:

Identify attitudes towards strike avoidance and health & safety initiatives, reveal knowledge and development gaps and set out remedial plans to uplift understanding by measuring:

– Risk taking tendencies
– Susceptibility to misinterpret what to do
– Tendency to strike utility services
– Best practice

Targeting areas for change in behaviour to:

– Increase safety behaviour
– Reduce reputational and financial risk
– Reduce the likelihood of a fatality

Many incidents from the past indicate that a record of employees attending a training course is not the same as evidence that they are currently competent nor do these courses provide any evidence that individuals understand what they are taught. By partaking in the Cognisco Underground Utility Services programme not only will you have readily deployable compliant and competent teams, you will be able to prove it too.

Using our unique methodology and situational judgement assessment scenarios, Cognisco reveals what your workforce knows and understands, misunderstands and how confident they are in applying their knowledge and the training they have been provided. By building up a picture of an individual’s or teams’ likely behaviour in certain situations and where any potential risks are revealed, will allow you to plan for remedial action.

The evaluation is delivered through our People Risk platform my*KNOW, which incorporates a seamless audit trail which can be rolled back to any point in time. Validation of ‘tick-box’ compliance, training and qualifications, directs individuals to the specific learning materials and resources which focus on the actual development requirements, which reduces the likelihood of any ‘sheep-dip’ training.

Outcomes:

– Uplift in efficiency, understanding of H&S initiatives and their importance

– Visibility across workforces, engineers, teams, and roll back audit capability

– Risk reduction and strike reduction

– Competent, qualified and compliant workforce

– Build a culture of self-development and learning

– Reveal specific training needs for each team member

– Skills Passport feature vital for Safety Critical Roles

– All in one place: my*KNOW

 

To find out how Optimise are using the programme click here.

 

Unitracc – Striking out underground cable strikes

Thousands of accidental cable strikes are recorded every year, and are among the biggest health and safety risks for engineers in the utilities sector. But a ‘sheep dip’ approach to training is not the answer, says Cognisco CEO Mary Clarke.

One of the biggest risks for engineers working in the utilities sector is accidently striking underground cables. An estimated 60,000 underground cable strikes occur every year, which can cause serious injury or death and cost businesses millions of pounds in associated damages and compensation costs.

Cable strikes are a growing problem for utilities companies and it is an issue that has challenged the industry for many years. Despite deploying a variety of cable avoidance tools, staff training and learning and development programmes, cable strikes are still happening.

Combine this issue with a workforce attitude of “we’ve always done it this way” means that some utilities are failing to take appropriate measures to mitigate risk and ensure the safety of their workers. One of the shortcomings of the training that companies have been delivering is that they have focused on assessing knowledge, rather than how people apply their knowledge on the job. Just because someone has attended a training course, it does not mean they are competent and confident about applying their knowledge in the correct way at work. This ‘sheep-dip’ – one size fits all approach to training is not helping reduce cable strikes or improve overall health and safety.

Thames Water is trying to tackle the issue of cable strikes head on. In April this year, it embarked on a five-year project that will see all its Victorian waterways and sewage works upgraded. This is a huge project with several leading companies providing engineers.

One of the main project risks is engineers’ accidently striking underground cables.

Behavioural training

To ensure the safety and compliance of all engineers and contractors that will work on the project, Thames Water has insisted that all engineers and contractors working on its new waterways upgrade project demonstrate their competence and confidence in relation to cable strike avoidance before starting work.

The company’s alliance, eight2O, and contractor Optimise are working with People Risk specialist Cognisco, which has developed a Cable Avoidance Evaluation (CAE) assessment offering a new approach to traditional cable strike avoidance training based on the latest behavioural training and assessment techniques.

The assessment is designed to help improve the competence, knowledge and attitudes of engineers by enabling managers and supervisors to uncover the specific training requirements and support needed to improve the competence, performance and safety of individual workers. The aim is to reduce the risk of underground cable strikes and improve safety standards, ensuring compliance with all safety standards set by Thames Water. This assessment uses situational judgement questions based on realistic scenarios that utilities workers encounter daily and measures the knowledge, competence and confidence of workers in all aspects of the role. The results reveal what people know, as well as their behaviour and attitude towards risk, and highlight any knowledge gaps and specific training needs so they can be addressed.

In contrast to sheep dip training, the assessments drill down into the detail of what people know, as well as how they would apply their knowledge on the job which highlights their likely behaviour and attitude towards risk. The assessments also identify specific knowledge gaps and training needs so they can be addressed.

The approach provides managers with visibility of what individuals truly know and understand, any areas of misunderstanding, which if not addressed could compromise their safety or put them or the company at risk. By building up a picture of an individual’s or teams’ likely behaviour in certain situations and where potential risks lie, a company can plan for remedial action.

The Cable Avoidance Evaluation covers seven key topics and helps engineers understand risks at every stage from the pre-dig assessment and utility mapping through to checking equipment, interpreting cables and pipework, and methods of evacuation. The aim is to increase safety behaviour, and mitigate safety risk which will reduce the likelihood of injuries and fatalities resulting from cable strikes and mitigate risks of fines and reputational damage for companies.

Managers gain in-depth information about the knowledge, confidence and attitudes of their engineers and their training needs. They can view their star performers and their areas of weakness – employees that need additional support or training or who might not be ‘fit to practice’. They will be able to make the right decisions about training and development, direct individuals to the specific training and support they require, and tackle unacceptable behaviours, and have greater confidence in the ability and safety of their workforce.

This insight enables companies to deliver tailored training and development for every individual, eradicate unacceptable behaviours and to rationalise training spend. Through this innovative assessment, companies will understand who their most competent engineers are and those that might place themselves or the company at risk. Once identified, these employees can be can be given the essential training interventions needed or even taken off the job until they have improved their competence levels and can demonstrate they are fit to practice.

Compliant

To date, 1,035 plus individuals from 28 different companies working through Optimise have participated in the Cable Avoidance Evaluation and the assessment will be delivered to hundreds more engineers in the near future. Optimise is ensuring it has a competent, qualified and compliant workforce and is helping to build a culture of self-development and learning. The company is also helping to safeguard its workers from the risk of cable strikes.

Thames Water is leading the way in putting safety first and it is anticipated this technique will make a huge impact in reducing the number of cable strikes on the project. By demonstrating best practice on such a high profile project it is hoped this will also help raise industry-wide safety standards and lead to a reduction in cable strikes across the whole of the utilities sector.

 

Training: a new approach to keep your workforce safe

Ensuring your workforce is safe at work is essential in every industry – businesses must have adequate measures in place to protect their staff and that ensure their training programmes are robust.

Often one of the shortcomings of training and assessment in many companies is that they focus on assessing knowledge, rather than how people apply that knowledge on the job. Just because someone has attended a training course, it doesn’t mean they are competent and confident about applying their knowledge in the correct way at work.

Cognsico has been working with companies in the utilities sector to address this issue and has developed a new approach to tackling health and safety.

One of the biggest risks for engineers working in the utilities sector is accidentally striking underground cables. An estimated 60,000 underground cable strikes occur every year, which can cause serious injury or death and cost businesses millions of pounds in associated damages and compensation costs.

 

Reducing the number of cable strikes is an issue that has challenged the utilities sector for many years. Despite deploying a variety of cable avoidance tools, staff training and learning and development programmes, incidents are still happening.

Thames Water is tackling this issue head on. In April this year, it embarked on a five year project that will upgrade all its Victorian waterways and sewage works. This is a huge project with several leading companies providing engineers.

To ensure the safety and compliance of all engineers and contractors working on the project, Thames Water has insisted that all those working on its new waterways upgrade project demonstrate their competence and confidence in relation to cable strike avoidance before starting work.

Eight2O – a leading alliance partner for Thames Water and Optimise, a key contractor to Thames Water – have adopted our Cable Avoidance Evaluation assessment which offers a new approach to traditional cable strike avoidance training based on the latest behavioural training and assessment techniques.

 

The assessment is designed to improve the competence, knowledge and attitudes of engineers by enabling managers and supervisors to uncover specific training requirements that will improve the competence, performance and safety of individual workers. The aim is to reduce the risk of underground cable strikes and improve safety standards, ensuring compliance with all safety standards set by Thames Water.

The assessment uses situational judgement questions based on realistic scenarios that workers encounter daily and measures the knowledge, competence and confidence of workers in all aspects of the role. The results reveal what people know, as well as their behaviour and attitude towards risk, and highlight any knowledge gaps and specific training needs so they can be addressed.

This unique approach provides managers with visibility of what individuals truly know and understand, any areas of misunderstanding, which if not addressed could compromise their safety or put them or the company at risk. By building up a picture of an individual or teams’ likely behaviour in certain situations and where potential risks lie, a company can plan for remedial action.

This insight enables companies to deliver tailored training and development for every individual, eradicate unacceptable behaviours and to rationalise training spend. Through this innovative assessment, companies will understand who their most competent engineers are and those that might place themselves or the company at risk.   Employees can then be given the essential training interventions needed or even taken off the job until they have improved their competence levels and can demonstrate they are fit to practice.

 

To date, 1,035 plus individuals from 28 different companies working through Optimise have participated in the Cable Avoidance Evaluation. Optimise is ensuring they have a competent, qualified and compliant workforce and is helping to build a culture of self-development and learning. The company is also helping to safeguard their workers from the risk of cable strikes.

Thames Water is leading the way in putting safety first and it’s anticipated that this technique will make a huge impact in reducing the number of cable strikes on the project. By demonstrating best practice on such a high profile project it’s hoped this will also help raise industry-wide safety standards and lead to a reduction in cable strikes across the whole of the utilities sector. This approach can also be used across other sectors such as construction.

Engineers working through Eight2O and Optimise are taking the assessment programme through our Competency and People Risk Platform my*KNOW, which integrates with a company’s existing learning and development systems.

Through my*KNOW, companies have a single point through which employees and their managers take assessments, see and manage reports, identify priorities, gain access to relevant learning material, collate and present evidence, build and manage teams and competencies and provide reports and analytics back to the business.

Striking out underground cable strikes

Thousands of accidental cable strikes are recorded every year, and are among the biggest health and safety risks for engineers in the utilities sector. But a ‘sheep dip’ approach to training is not the answer, says Cognisco CEO Mary Clarke.

Water & Wastewater Treatment Magazine Logo

Some utilities are failing to take appropriate measures to mitigate risk and ensure the safety of engineers.

One of the biggest risks for engineers working in the utilities sector is accidently striking underground cables. An estimated 60,000 underground cable strikes occur every year, which can cause serious injury or death and cost businesses millions of pounds in associated damages and compensation costs.

Cable strikes are a growing problem for utilities companies and it is an issue that has challenged the industry for many years. Despite deploying a variety of cable avoidance tools, staff training and learning and development programmes, cable strikes are still happening.

Combine this issue with a workforce attitude of “we’ve always done it this way” means that some utilities are failing to take appropriate measures to mitigate risk and ensure the safety of their workers. One of the shortcomings of the training that companies have been delivering is that they have focused on assessing knowledge, rather than how people apply their knowledge on the job. Just because someone has attended a training course, it does not mean they are competent and confident about applying their knowledge in the correct way at work. This ‘sheep-dip’ – one size fits all approach to training is not helping reduce cable strikes or improve overall health and safety.

Thames Water is trying to tackle the issue of cable strikes head on. In April this year, it embarked on a five-year project that will see all its Victorian waterways and sewage works upgraded. This is a huge project with several leading companies providing engineers.

One of the main project risks is engineers’ accidently striking underground cables.

Behavioural training

To ensure the safety and compliance of all engineers and contractors that will work on the project, Thames Water has insisted that all engineers and contractors working on its new waterways upgrade project demonstrate their competence and confidence in relation to cable strike avoidance before starting work.

The company’s alliance, eight2O, and contractor Optimise are working with People Risk specialist Cognisco, which has developed a Cable Avoidance Evaluation (CAE) assessment offering a new approach to traditional cable strike avoidance training based on the latest behavioural training and assessment techniques.

The assessment is designed to help improve the competence, knowledge and attitudes of engineers by enabling managers and supervisors to uncover the specific training requirements and support needed to improve the competence, performance and safety of individual workers. The aim is to reduce the risk of underground cable strikes and improve safety standards, ensuring compliance with all safety standards set by Thames Water. This assessment uses situational judgement questions based on realistic scenarios that utilities workers encounter daily and measures the knowledge, competence and confidence of workers in all aspects of the role. The results reveal what people know, as well as their behaviour and attitude towards risk, and highlight any knowledge gaps and specific training needs so they can be addressed.

In contrast to sheep dip training, the assessments drill down into the detail of what people know, as well as how they would apply their knowledge on the job which highlights their likely behaviour and attitude towards risk. The assessments also identify specific knowledge gaps and training needs so they can be addressed.

The approach provides managers with visibility of what individuals truly know and understand, any areas of misunderstanding, which if not addressed could compromise their safety or put them or the company at risk. By building up a picture of an individual’s or teams’ likely behaviour in certain situations and where potential risks lie, a company can plan for remedial action.

The Cable Avoidance Evaluation covers seven key topics and helps engineers understand risks at every stage from the pre-dig assessment and utility mapping through to checking equipment, interpreting cables and pipework, and methods of evacuation. The aim is to increase safety behaviour, and mitigate safety risk which will reduce the likelihood of injuries and fatalities resulting from cable strikes and mitigate risks of fines and reputational damage for companies.

Managers gain in-depth information about the knowledge, confidence and attitudes of their engineers and their training needs. They can view their star performers and their areas of weakness – employees that need additional support or training or who might not be ‘fit to practice’. They will be able to make the right decisions about training and development, direct individuals to the specific training and support they require, and tackle unacceptable behaviours, and have greater confidence in the ability and safety of their workforce.

This insight enables companies to deliver tailored training and development for every individual, eradicate unacceptable behaviours and to rationalise training spend. Through this innovative assessment, companies will understand who their most competent engineers are and those that might place themselves or the company at risk. Once identified, these employees can be can be given the essential training interventions needed or even taken off the job until they have improved their competence levels and can demonstrate they are fit to practice.

Compliant

To date, 1,035 plus individuals from 28 different companies working through Optimise have participated in the Cable Avoidance Evaluation and the assessment will be delivered to hundreds more engineers in the near future. Optimise is ensuring it has a competent, qualified and compliant workforce and is helping to build a culture of self-development and learning. The company is also helping to safeguard its workers from the risk of cable strikes.

Thames Water is leading the way in putting safety first and it is anticipated this technique will make a huge impact in reducing the number of cable strikes on the project. By demonstrating best practice on such a high profile project it is hoped this will also help raise industry-wide safety standards and lead to a reduction in cable strikes across the whole of the utilities sector.

This article first appeared in WET News (July 2015)

 

Thames Water: Optimise jv to reduce cable strike risks for engineers

Optimise, one of Thames Water’s AMP6 alliance partners, is working with People Risk specialist Cognisco to assess engineers in cable strike avoidance techniques.

Thames Water is aiming to reduce the risk of underground cable strikes and improve safety standards for engineers by requiring them to undertake a cable avoidance evaluation assessment to ensure they can meet and demonstrate competence, confidence and project safety compliance standards.

An estimated 60,000 accidental underground cable strikes occur every year which can cause serious injury or death and cost businesses millions of pounds in associated damages and compensation costs.

To reduce cable strike risks, Thames Water is requiring all engineers to complete a cable avoidance assessment to demonstrate their competence.

.Cognisco’s Cable Avoidance Evaluation offers a new approach to traditional cable strike avoidance training based on the latest behavioural training and assessment techniques.

The assessment uses situational judgement questions based on realistic scenarios that utilities workers encounter daily and measures the knowledge, competence and confidence of workers in all aspects of the role. The results reveal what people know, as well as their behaviour and attitude towards risk, and highlight any knowledge gaps and specific training needs so they can be addressed.

To date, 1035 individuals from 28 different companies working through Optimise have participated in the Cable Avoidance Evaluation and the assessment will be delivered to hundreds more engineers.

Nick Gilbert, Health, Safety, Environment and Quality Manager at Optimise commented:

“The industry has worked hard to reduce the number of strikes in recent years and the introduction of the Cognisco behavioural assessment really made us refocus on the ‘risk’ of people and develop improved briefings and training to ensure our people have the right balance of competence and confidence. This, combined with other initiatives, has led to a year on year reduction of service strikes and I am convinced that the assessment has contributed to this success.”

To find out more about the programme click here.

Water Briefing PR Logo