Privacy Policy & Cookies

Cognisco Group PLC (“we/us/our”) is committed to protecting and respecting your privacy.

This policy sets out the basis upon which any personal data we collect from you, or that you provide to us, will be processed by us. Please read it carefully to understand our views and practices regarding your personal data and how we will treat it.

What information do we collect?

We may collect and process the following information about you:

information from you if you complete any forms on our site www.cognisco.com (“this website”). This includes your name and email address as well as any other information that you may provide to us;

if you contact us with comments or specific requests, we may retain that information; and

details of your visits to this website and the resources that you access.

What do we use personal information for?

We may use your personal information for the following purposes:

to ensure that content from this website is presented in the most effective manner for you and your computer;

to provide you with information and services that you request from us or which feel may be of interest to you, where you have consented to be contacted for such purposes;

to carry out our obligations arising from any contracts entered into between you and us;

to allow you participate in interactive features of our services; and

to notify you of any changes to our services.

If you choose to complete any of our online forms, we will not use the personal information you provide us with for marketing purposes unless you agree that we may do so. We may pass your details onto third party service providers who are contracted to us in the course of dealing with your request. These third parties are obliged to keep your details securely and to use them only to fulfil the request. If you do not wish us to use your information for these purposes, please contact us at information@cognisco.com.

IP addresses and cookies

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical information which does not identify any individual.

For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve this website and to deliver a better and more personalised service. They enable us to:

estimate our audience size and usage patterns;

store information about your preferences and so allow us to customise this website according to your individual interests; speed up your searches; and recognise you when you return to this website.

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of this website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to this website.

Disclosing your personal information

We may disclose your personal information to any member of our group.

We may disclose your personal information to third parties:

if we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;

if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms of Use and other agreements; or to protect our rights, property or safety.

Where we store your personal data

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or a member of our group who assist us in fulfilling your requirements. By submitting your personal data, you agree to this transfer, storing and processing. We will take all reasonable steps to ensure that your data is treated securely and in accordance with this privacy policy.

Data Security

We will ensure appropriate security measures are taken against unlawful or unauthorised processing of your personal data, and against the loss of, or damage to, personal data. In particular, all information you provide to us is stored on secure servers.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of this website, you are responsible for the security of that password. We ask you not to share that password with anyone.

Information to improve this website

We collect web statistics automatically about your visit to this website. This information is used to help us follow browsing preferences on this website so that we can regularly improve this website. These statistics do not contain personal data and cannot be traced back to an individual.

Subject Access Requests:

Under the Data Protection Act 1998, you can make a formal request for the following information

clarification that your personal data is being processed by us;

a description and copies of such personal data;

the reasons why such data is being processed; and

details of to whom the data are or may be disclosed.

We may charge a fee of £10 to meet our costs in providing you with details of the information that you require.

You may view the Data Protection Notification (registration number: Z7691524) by visiting the Information Commissioner’s website at www.ico.gov.uk.

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page.

Contact

If you have any comments or concerns regarding this policy please contact our Data Protection Officer by email at support@cognisco.com or in writing at the following address:

Conway House Medway Court University Way Cranfield Technology Park Cranfield Bedford MK43 0FQ

Cookies

What are cookies?

A cookie is a piece of information in the form of a very small text file that is placed on an internet user’s computer. It is generated by a web page server (which is basically the computer that operates the web site) and can be used by that server whenever the user visits the site. A cookie can be thought of as an internet user’s identification card, which tells a web site when the user has returned.

Cookies can’t harm your computer and we don’t store any personally identifiable information about you on any of our cookies.

Why do we use cookies?

We use two types of cookies: cookies set by us and cookies set by third parties (i.e. other websites or services).

We also use third party cookies to help deliver relevant products and advertising both on this site and on other websites, to integrate content with social networks, such as Facebook and Google+, and to better understand how the features and functions of the site are used in order that we can improve our service.

If you would like more information about the cookies we use, as well as details on how to opt-out, please see below.

Cookies set by third parties

We work with a number of third parties to provide services which help us to keep the website tailored to our users’ needs. Some of these partners use cookies to help them deliver these services. A list of third party cookies can be found below:

Cookie name Purpose
Google Analytics Google analytics collects anonymous statistical data about how you use this site. The information is used to track the performance of this site and to help us improve the service we offer to you. To reject or delete these cookies: http://www.google.com/intl/en/privacypolicy.html
Twitter If you use a ‘Tweet’ link to share content on twitter, twitter sets a cookie to remember that you’ve already shared this information. To reject or delete these cookies: http://twitter.com/privacy
Google + If you use a ‘+1’ link to share content on Google +, Google sets a cookie to remember that you’ve already shared this information. To reject or delete these cookies: http://www.google.co.uk/intl/en/policies/privacy/
Facebook If you use a ‘like’ or ‘send’ link to share content on Facebook, Facebook sets a cookie to remember that you’ve already shared this information. To reject or delete these cookies: http://www.facebook.com/about/privacy/

How can I manage my cookies?

If you wish to stop accepting cookies, you can do so through the Privacy Settings option in your browser.

To delete all cookies stored by us for your browser, please view the help menu on the menu bar of your browsers. This will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. You can also disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on’s settings or visiting the website of its manufacturer.