Bribery and Corruption risk in business
The Bribery Act 2010 has made it easier than ever for the UK’s Serious Fraud Office to prosecute companies, potentially resulting in prison sentences, ‘unlimited fines’ and reputational damage. To help mitigate these risks, we have partnered with leading international law firm Dechert LLP to launch ‘Comprehend,’ a new assessment tool that enables companies worldwide to measure and assess their employees’ understanding, mitigate their People Risks and ensure compliance with the UK Bribery Act 2010.
Food safety risks in retail, restaurants and catering
In partnership with leading food assurance company NSF, we have launched an award-winning assessment that identifies risks in food handling and management in the restaurant and catering industries. This helps mitigate the risk of food poisoning cases, deaths and compensation claims. We were jointly appointed by the Food Standards Agency to assess and train 2,500 small catering businesses in Olympic venues in the lead up to the London 2012 Olympics. This, along with other work undertaken with NSF in 2012, led to us jointly winning the product of the year award at the Science of Food Hygiene Technology awards in December 2012.
Behaviour change and effectiveness in Contact Centres
Our ‘Outstanding Service Assessment’ developed in partnership with global training company Huthwaite International is a dynamic, innovative and efficient way to assesses the skills, knowledge and confidence of call centre advisors in their roles.