press coverage
View recent press coverage relating to Cognisco.
Delivering Skills
18/04/2008 – First published by The Retailer, April 2008. Reproduced with permission.
Never have ‘people’ been so important in retail than now, where a first-class shopping experience and great customer service is critical. Whether at the check out, fielding a shopper’s enquiry or installing a product, shoppers respond to confident, helpful, skilled and knowledgeable staff.
Cognisco establishes US subsidiary
18/04/2008 – First published by various online sources, April 2008. Reproduced with permission.
Cognisco Ltd, the world’s leading intelligent 'employee assessment’ solutions specialist, today announced the opening of its US subsidiary, Cognisco USA Inc., headquartered in New York City.
Mind the Gap
31/03/2008 – First published by Utility Week, 21st March 2008. Reproduced with permission.
Before enhancing their employees' skills, Mary Clarke says utilities should make sure there are no gaping and potentially dangerous holes in what their staff are already meant to know.
Get a grip on staff training to unlock productivity gains
17/03/2008 – First published by Personnel Today, January 2008. Reproduced with permission.
Recent headlines about Her Majesty’s Revenue and Customs (HMRC) data breach and Norwich Union being fined for insufficient security checks by their staff, should have given every employer a wake up call – employee mistakes can cost your organisation dear and responsibility for these errors will more than likely land at the door of the board directors and ultimately the human resources director.
Preventative Action
15/03/2008 – First published by the HRDIRECTOR magazine, Issue 45, March 2008. Reproduced with permission.
The new corporate manslaughter legislation will place responsibility for any death caused by corporate negligence firmly at the door of senior management. Mary Clarke, CEO of Cognisco, providers of custom built, online assessment solutions, looks at how companies can minimise this risk.
